Principles of Universal Design applied to Group 8 concept

1. Equitable Use - yes
Either the card, bracelet or RFID is available to all.

2. Flexibility in Use -yes
Choice is up to the patient for what method and up to the patient how they keep track of their test sample.

3. Simple and intuitive to use - yes
The patient carries around with them one item. With this time is saved and they have access to their medical history as it happens.

4. Perceptible Information - yes
The bar code and number can be raised/embossed. A voice over at the point of reading the barcode acknowledging who the person is and thanking them for the scan.

5. Tolerance for error - yes
The bar code can be symmetrical so that it can be read in any direction.
The "track your sample " website will have to conform with usability standards.


6. Low physical effort - yes
7. Size and space for approach and use
All 3 of the items require very little physical effort to produce or present to a scanner.
The scanning devices at the different locations will need to be at the right heights and the website will have to comply with usability standards.

Ideas for poster (click on image)

Evaluation of Group 8 ideas by Group 8

DISCUSSION

Big card

• Instructions
• Pictorial

Problems overcome

• Embarrassment of having help

• Problems hearing doctor explaining

Big Card 2 (actually little card)

Card contains bar code
Large database with all patients tests done.
Sample barcoded and sent off
Patient notified of results by post
Prescription uploaded to database
Client goes to pharmacy with card to get medicine skipping second consultation.

Making sample
Screen in the toilet giving information about
test procedure and specifically about how to give
the sample.

Sample Tracking

• Screen at the doctors
• Booth at the post office
• Internet

sample tracked using the barcode the same way as a UPS parcel for example.
Patient can track it's delivery progress and then for results.

Results

Print off leaflet on the problem - on demand
Prescription uploaded/stored on database
Medicine collected from any pharmacy.


EVALUATION
Positives

Sense of Independance
Frees up time for Doctor
Convenience (no second appointment time to be booked)

Negatives

Forgetting the card (potential answer for this - RFID)

Therefore

Offer the choice:-

• Card
• RFID Chip
• bracelet

Feed back on Group 8s concepts from another group

13.

Further ideas that might be developed

Further Ideas

RFID - either to store medical data or simply to be passive to register or confirm ID. Implant the old person.

Barcode - tattoo the oldie with a barcode on their hand and a copy goes on their test sample that way they never get muddled

Group 8s evaluation of Group 8s ideas

Self evaluation of each idea.

1. Big card - might not always be up to date and cover the variet of tests

2. walkie talkie - too expensive

3. poster - might not notice it, possible language problem

4. leaflet - possible language problem

5. nurse phone call - expensive

Initial concepts for group 8's part - testing

Ideas (11)
1. Big Card - A large laminated card, one for each test, with diagrams and small amount of text, or maybe no text. (like the IKEA instructions). The doctor hands this over while explaining the test. The doctor should not have much explaining to do because the "big card" says it all.

2. Remote Instructions via walkie talkie - while going off for a urine test the person takes with them a walkie talkie and the nurse or doctor explains what to do.

3. Poster in the Toilet - the basic instructions presented in a similar way to the "big card" so that there can be no doubt what to do.

4. Procedure Leaflet to take away - Unlike the "Big Card" which is kept by the medical practioner this is taken home.

5. Phoned through results by specially trained nurse - No matter what the result it is important that people know that they are either OK or Not.

results from the word association session

10

results from the brainstorming session

9

Groups part of the flowchart (group 8)

8

classes flow diagram

7.

group flowchart

6

Flow diagram for the steps from"I feel sick' to 'I take my medicine"

5

Project 4 - Inclusive Design

Over 60's were asked
1. What is the greatest advantage of being over 60?
2. What is the greatest disadvantage?
3. What one event or aspect of your life gives you the greatest sense of well being?
4. What one thing makes you feel unwell?
5. If your answer to Q4 was health related, what other aspect or event in your life makes you feel unwell?
6. What do you do to cope with this situation?
7. Thinking about the NHS, what is your one greatest frustration with the service?
8. What aspect of the service provides the greatest satisfaction?

1. My responses collected were.
1. No work
2. Have more time but not fit so can't use this time
3. Holidays, especially being by the sea
4. Aches and Pains
5. Family
6. Keeping busy
7. Takes to long, viruses especial MRSA
8. Available to everyone.

2.Themes that came out of everyone's responses
1. Freedom, god accepts me, free bus pass, please yourself
2. Regret, loneliness, low income, poor health
3. Family, travel, pastimes,
4. Health, death
5.
6.
7.
8.

3.Documentation of the aging suit
1. Got really fed up quickly with having to move any distance
2. Very cautious down stairs, afraid of falling
3. Can't hear instructions and conversations
4. Still has the mind of a 20yr old but can't move about
5. Got tired and grumpy quickly
6. Trouble dressing
7. Walking up the stairs really difficult

4.Unexpected insights that resulted from wearing the aging suit
Difficult to sit down
people talked softly
Fatique
Turn to face someone when talking
Office chair moved
Loss of Balance
Frustration
Difficult to get things to mouth
Shouted
plodded
Couldn't use hand rail - too high
Quickly tired
had to wait for lift
Bumped into things
Dexterity on keyboard
Kept looking around.